Effective Date: 28 August 2026
Last Updated: 28 August 2026
Welcome to MemberSure.
These Terms & Conditions govern your access to and use of the MemberSure website and related online services.
MemberSure is a product of:
BOMANDA GENERAL TRADING (Pty) Ltd
Trading as MemberSure
By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with these Terms, please do not use the website.
MemberSure is a technology platform designed to assist funeral parlours with business administration and membership management.
The MemberSure platform may provide functionality including:
MemberSure is a software and technology service provider.
MemberSure is not an insurance company, insurer, underwriter, funeral insurance provider or financial services provider merely by providing the software platform.
The funeral parlour remains responsible for the funeral products, policies and services that it offers to its own customers.
You may use this website for lawful purposes only.
You agree not to:
MemberSure reserves the right to restrict or terminate access to the website where reasonably necessary to protect the website, its users or its business.
We make reasonable efforts to ensure that information published on the website is accurate and useful.
However, website content is provided for general informational purposes and may change from time to time.
MemberSure does not guarantee that:
Product features, services and future developments may change without notice.
MemberSure may display products, features or services that are:
Where a feature is identified as “Coming Soon”, “Future Vision” or similar wording, that feature is not necessarily currently available for purchase or use.
MemberSure does not guarantee that a future product, feature or service will ultimately be released or released in the form shown on the website.
Visitors may request a demonstration or contact MemberSure through forms, email, telephone, WhatsApp or other available communication channels.
Submitting an enquiry does not create a subscription or contractual relationship.
A MemberSure representative may contact you using the information supplied in your enquiry.
Any subscription to the MemberSure software will be subject to the applicable MemberSure Software Subscription Agreement and other applicable terms.
If you become a MemberSure customer, your use of the MemberSure software platform will be governed by the separate MemberSure Software Subscription Agreement entered into between MemberSure and the funeral parlour.
The subscription agreement governs matters including:
Where these website Terms & Conditions conflict with the signed Software Subscription Agreement in relation to the customer’s paid software subscription, the Software Subscription Agreement will take precedence.
Unless otherwise stated, the content and materials appearing on the MemberSure website are owned by or licensed to MemberSure.
This may include:
You may not reproduce, modify, distribute, sell, commercially exploit or create derivative works from MemberSure content without prior written permission.
Nothing on this website grants you ownership of MemberSure’s intellectual property.
The MemberSure software platform, including its underlying technology, design, source code, functionality, databases, interfaces and related intellectual property, remains the property of MemberSure or its applicable licensors.
Customers receive a limited right to use the software in accordance with their applicable subscription agreement.
Customers do not acquire ownership of the MemberSure software by subscribing to or using the platform.
Funeral parlours using MemberSure may enter and manage their own business and member information through the platform.
The funeral parlour remains responsible for the information it enters into the system.
MemberSure does not claim ownership of Customer Data.
The processing of Customer Data is addressed further in the MemberSure Privacy Policy, POPIA & Data Protection Notice, and the applicable Software Subscription Agreement.
MemberSure respects the privacy of individuals.
Personal information submitted through the website may be processed for purposes such as:
For more information, please see our:
Privacy Policy
and
POPIA & Data Protection Notice
These documents form an important part of MemberSure’s approach to privacy and responsible information handling.
The MemberSure website or platform may contain links to third-party websites, applications or services.
These may include services relating to:
Third-party services are operated by their respective providers and may be subject to their own terms and privacy policies.
MemberSure is not responsible for the content, availability, security or privacy practices of third-party websites or services.
MemberSure will make reasonable efforts to keep the website available.
However, access may occasionally be interrupted because of:
MemberSure does not guarantee uninterrupted or error-free website availability.
Information provided on the MemberSure website is intended for general informational purposes.
Nothing on the website should be regarded as:
Funeral parlours should obtain appropriate professional advice where required.
The MemberSure website may occasionally refer to external services, technologies, businesses or industry information.
Such references are provided for informational purposes and do not necessarily constitute an endorsement, partnership or recommendation by MemberSure unless expressly stated.
If you submit information through a MemberSure form or communication channel, you confirm that the information you provide is accurate to the best of your knowledge and that you are authorised to provide it.
You should not submit confidential information that MemberSure has not requested through an appropriate secure channel.
Users must not attempt to compromise or bypass the security of the MemberSure website.
This includes attempting to:
Any suspected security issue should be reported to MemberSure.
To the extent permitted by applicable law, MemberSure will not be responsible for losses arising directly from your use of, or inability to use, the website where such loss results from circumstances outside MemberSure’s reasonable control.
This may include:
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable South African law.
MemberSure provides technology intended to assist funeral parlours with administration and business management.
However, MemberSure does not guarantee:
Business results depend on factors outside MemberSure’s control, including how the funeral parlour uses the platform and manages its business.
You agree to use MemberSure’s website and services responsibly and lawfully.
You must not use MemberSure to:
MemberSure may take reasonable steps to protect its systems and users where misuse is suspected.
MemberSure may update these Terms & Conditions from time to time.
Changes may be made to reflect:
The updated version will be published on the website with a revised “Last Updated” date.
Your continued use of the website after an updated version is published constitutes acceptance of the updated website Terms & Conditions, to the extent permitted by applicable law.
MemberSure may restrict or terminate access to the website where reasonably necessary, including where a person:
Termination of website access does not affect rights or obligations that have already arisen.
These Terms & Conditions are intended to operate within the legal framework of the Republic of South Africa.
Nothing in these Terms & Conditions is intended to remove or limit any rights or protections that a person may have under applicable South African law.
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
These Terms & Conditions, together with the applicable Privacy Policy and POPIA & Data Protection Notice, constitute the general terms governing use of the MemberSure website.
For paying funeral parlour customers, the separate MemberSure Software Subscription Agreement governs the contractual subscription relationship.
If you have questions about these Terms & Conditions, please contact us.
Trading as MemberSure
Email: inquary@membersure.co.za
Telephone: 062 510 5916
Website: https://membersure.co.za
The Future of Funeral Parlour Management Starts Here.
MemberSure is committed to helping South African funeral parlours simplify administration, improve visibility and embrace modern technology.